Bi-Lingual Korean/English

Must be US Citizen or Permanent Citizen

Position Summary:

• Responsible for supporting on-time delivery to our customer while assisting in the management of in-house inventory and addressing customer concerns in a professional and timely manner. Responsible for providing solutions to management to resolve customer issues relating to storage and delivery of product to customer.

Essential Functions of Position:

• Responsible for communicating with warehouse staff on 1st and 2nd shift.

• Downloads and processes the daily customer demand from customer portals.

• Responsible for maintaining a clean work environmental (5S) in the front office.

• Communicate daily with production about finished goods inventory goals for shipments.

• Responsible for monitoring MES & WMS to create accurate daily shipments.

• Responsible for escalating any potential issue arising from production of inventory levels that can compromise accurate on time deliveries to Management.

• Responsible for keeping accurate records of all inventory and labeling issues that affect daily shipments and escalating these issues to Management.

• Responsible for monitoring customer portals for production schedules announcements including delays, stoppages, increases, or decreases at customer sites.

• Responsible for communicating customer issues including shipment issues to Management.

• Interface with Production when necessary to resolve shortage, labeling, inventory and shipment issues.

• Interface with Quality Control to resolve inventory issues resulting from Quality sorts in finished goods.

• Responsible for month end closing activities that includes interface with Accounting to determine the disposition of inventory levels for all assigned products.

• Responsible for collecting all Logistic Department Invoices, entering invoices into SAP and providing invoice payment information to Accounting.

• Provide the Best customer Service possible to internal and external customers.

• High School Diploma + 5 years warehousing/shipping experience in a fast paced environment.

• Referred Education would be Associate’s degree with 3-5 years of warehousing/shipping experience.
    Additional Qualifications: 

• Must be available for overtime and weekend work when necessary

• Must be detailed oriented, well organized and able to multi-task

• Strong Math Skills are required.

• Must possess good interpersonal skills.

• Proficient in Microsoft Office products, particularly Excel.

• Ability to interact well with other Departments and customers

• Positive attitude