Position Summary:

Responsible, under direct supervision, for understanding the processes for various Samsung Telecommunication business units.  Provide assistance with reporting and analysis.  This position will participate in process evaluation, ad hoc reporting, and various Call Center Data Analysis duties.  This position will also conduct secondary market research, build & maintain intelligence database, and produce regular reports regarding key developments in US telecom/internet industry.  Work consists of tasks that are typically not routine, works independently and may be required to apply discretion within established operational boundaries and procedures.

Common Essential Duties & Responsibilities:

Responsible for gathering and analyzing information from Voice of Consumer available sources and subscribed sources, and produce. weekly/monthly/quarterly/yearly reports for Samsung audience.  Topics of the reports include but are not limited to important developments and emerging trends in US operators, services, enabling technologies, regulations, and competitors. Conduct planning research to identify trends with the data integrated into STA's business plans. Responsible for building and maintaining knowledge database. Analyze research to gain insight and strategies that will enhance the development of STA's initiatives.  Will and can be assigned to special short-term research analysis projects.

Background & Experience:

3-7 years of directly related experience or Bachelor's Degree with 1-2 years of experience is required. Prior experience should include research analysis and/or business analysis.  Experience in the telecommunications industry a plus. Should have comprehensive research and planning statistical analysis knowledge and broad understanding of involved practices along with functional theory/principles. Must have demonstrable experience in developing research planning presentations using a variety of PC applications, including word processing, spreadsheet, and graphic arts software. English-Korean Bilingual is required.